PrivacyPolicy.

When you submit an enquiry, application or booking request through the platform, we collect the information you provide directly — your name, email address, telephone number and the content of your message.

When you visit the platform, standard server logs may record your IP address, browser type and pages visited. We do not use third-party tracking pixels or behavioural advertising cookies.

Information you provide is used solely to respond to your enquiry, manage your membership, and compose the experience you have requested. We do not sell, rent or share your personal data with third parties for marketing purposes.

Your contact details may be shared with property owners, journey operators or studio partners strictly as necessary to fulfil a confirmed booking or commission — and only with your knowledge.

We retain your information for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Enquiries that do not result in a booking are retained for twelve months, after which they are deleted from our systems.

Members may request the deletion of their personal data at any time by writing to [email protected]. We will action such requests within thirty days.

All data transmitted to and from this platform is encrypted via TLS. Access to personal data within our systems is restricted to team members who require it to fulfil their role.

We review our data security practices regularly and apply appropriate technical and organisational measures to protect your information.

This platform uses only functional cookies necessary for the operation of the site — session management and preference retention. We do not use advertising cookies, tracking pixels or third-party analytics that identify individuals.

You may disable cookies in your browser settings. This may affect the functionality of certain features of the platform.

Under applicable data protection law, you have the right to access, correct, delete or restrict the processing of your personal data. You also have the right to data portability and the right to object to processing.

To exercise any of these rights, or if you have questions about how we handle your data, please write to [email protected]. We will respond within thirty days.

ISLOFT — Data Protection Officer [email protected]

This policy was last updated in May 2026. We may update it from time to time; significant changes will be communicated to members directly.